Btv9 places the highest priority on the privacy of your personal information. Everything is laid out transparently here — what data you provide, how it is used, and how we keep it secure.
A quick overview of how btv9 protects your data
All your personal data is stored on encrypted servers. Multi-layer security is in place to prevent unauthorized access. Regular backups and security audits are conducted on an ongoing basis.
All communications with btv9 are secured with 128-bit SSL technology. Whether you are depositing, withdrawing, or logging in, your information remains fully protected at every step.
Identity information collected during the KYC process is used solely for verification purposes. This information is never shared with third parties and is deleted after the designated retention period.
Your personal data is never sold or rented. No external party is given access to your information except where required by law. This is a fundamental principle we do not compromise on.
You can view, correct, or delete your stored data at any time. Submit a request through our support team and it will be fulfilled within the designated timeframe.
You can opt out of promotional messages from btv9 at any time. The choice of how and when we contact you is always yours.
Welcome to the Privacy Policy of btv9 (https://btv9.win). This policy clearly outlines btv9's commitments and practices regarding the collection, use, and protection of personal data belonging to our players in Bangladesh and around the world. By using the btv9 platform, you are considered to have accepted the terms of this Privacy Policy. Please take a moment to read it carefully.
Btv9 collects only the information necessary to operate the platform and provide you with the best possible service. We never collect unnecessary or excessive data. A breakdown of the different types of information is provided below.
Personally Identifiable Information:
Financial Information:
Technical Information:
Btv9 collects your information in several ways. Transparency in every method is a priority for us. Full details are provided below — both the information you provide directly and what is collected automatically through your use of the platform.
| Collection Method | When It Occurs | Type of Data |
|---|---|---|
| Registration Form | At the time of account registration | Name, mobile number, email, date of birth |
| KYC Process | For identity verification | ID document image and details |
| Payment Transactions | On Deposit/Withdrawal | Mobile banking number, amount |
| Automatic (Cookies) | While browsing the site | IP, Device & Browser Information |
| Support Chat | When seeking assistance | Conversation Content |
All data collection is based on your consent. By registering, you are considered to have agreed to this policy. To withdraw your consent, please contact support.
Btv9 uses your information only for specific, lawful purposes. Your data is never used for anything beyond those purposes without your consent. The key purposes are outlined below.
Btv9 never uses your data to make automated decisions that could adversely affect your rights. Human review is ensured for all significant decisions.
Btv9 takes the protection of your privacy very seriously. We never sell or rent your data to third parties for commercial purposes. However, there are a limited number of circumstances in which data may be shared.
Outside of the cases listed above, your data is never disclosed to any third party. This is a non-negotiable policy at btv9.
The btv9 website uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve your browsing experience.
Cookies can be disabled through your browser settings, though some platform features may not function properly as a result. btv9 does not use any harmful tracking technologies.
Btv9 does not retain your data indefinitely. Each category of information has a defined retention period, determined by legal requirements and legitimate business needs.
| Type of Data | Retention Period | Reason |
|---|---|---|
| Account Information | For the duration of active account + 5 years | Legal Obligations |
| Transaction Records | 7 years | Financial Regulations |
| KYC Documents | 5 years after account closure | Regulatory Guidelines |
| Support Conversations | 2 years | Quality Assurance |
| Log Files | 90 days | Security Monitoring |
| Marketing Information | Until consent is withdrawn | Optional |
Btv9 believes every player should have full control over their own data. The rights listed below belong to you, and we are always ready to assist you in exercising them.
You may request to know what information is held about you.
You may request that inaccurate or outdated information be updated or corrected.
Under certain conditions, you may request that your data be deleted.
In certain circumstances, you may request that the processing of your data be restricted.
You may request to receive your personal data in a structured, portable format.
You may object to marketing communications or the use of your data for specific purposes.
To exercise any of the rights above, please email our support team. We will respond within 30 business days of receiving your request. Please note that certain data may not be erasable due to legal obligations.
Btv9 is an adult gaming platform. Access is strictly prohibited for anyone under the age of 18. We do not knowingly collect any information from minors.
Responsible gaming is at the heart of what we do. We maintain a zero-tolerance policy when it comes to child protection. To learn more, visit our Responsible Gaming View page.
Btv9 follows industry-leading technologies and practices to protect your data. Ensuring security at every level is our top priority.
Please note that no method of transmission over the internet is 100% secure. While we take every measure to protect your data, you are also responsible for keeping your password confidential and reporting any suspicious activity to us.
Btv9 reserves the right to update this Privacy Policy as needed. If any changes are made, we will notify you through the following means.
Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy. If you do not agree to the new policy, you may request to close your account.
For any questions or concerns about this Privacy Policy, or to exercise your rights, please get in touch with us. Our dedicated privacy team is always on hand to assist you.
Email:
[email protected]
Support Hours:
24/7, year-round
Response Time:
Usually within 24 hours
Language:
Bengali and English
Your data is always secure at btv9. Register today and start enjoying a world-class gaming experience.